I also hesitated first to rent from Payless Car Rental because of all the negative reviews. So now I am paying twice as much for the second week as the first week? I presently have a corporate-level ticket (664C02) open to resolve the issue & have forwarded the information to the local location. I've now wasted 2+ hrs on the delivery end (4+ hrs total)! After trying to get a hold of somebody at Payless on the phone, she waived us overstating she put in my last name as my first name and had the wrong vehicle. Search for other Car Rental in Augusta on The Real Yellow Pages®. When I arrived I only saw Avis and Budget so the Avis representative checked me in and also directed me to the car location. I rented a car on 09/17/2020-09/20/2020 Nashville TN Airport location. After finally getting an answer to go to Avis/Budget the lady up there did not care to help us out. Customers beware! AND WILL BE TELLING ALL my referrals I sent to not rent again and will put this on every review I can making me pay for a day I didn't have the vehicle is STEALING and doing this time of our country situation is very sad and disappointing. Also read 346 reviews of Payless in Los Angeles & find all Payless pick up locations in Los … This company should be shut down. Read the article below, 800 complaints to the BBB and an F rating. No sensor to protect from locking your keys. When booking ahead, renters usually get the lowest pricing, but Payless Car Rental also accommodates last-minute bookings with specials based on the pickup location. Those of you that have been to Orlando's airport know how completely insane this is.Walked to the other terminal. I will be contacting a lawyer and social media so no one ever goes through what my brother is going through with this company. The transaction was smooth and painless. When renters book at least one day in advance and pay at the time of booking, they can save up to 20 percent. — -- The Better Business Bureau is issuing a nationwide warning to customers about Payless Car Rental, a major car rental company found at airports across the country.. Also when I looked at the the receipt they have me down for a Toyota 4Runner the wrong vehicle as well. Enjoy the best discount car rental rates and explore all there is to see by taking the wheel in your own hands with a rental car. We are a family of 5. It was a smooth rental from the beginning to the end. They said, "Sorry. very disappointed at the service from the company for charging me with a fuel charge of 7.9 gallons when i filled the tank 20 minutes away from the airport and provided a receipt from the gas station that i filled but still the company is refusing to refund my $97 that they overcharged me for saying that the car took 7.9 gallons. We had a great experience. Early-pay discounts: Scam read the contract before you rent They charge me 1k for 24 hours I called my bank to dispute the payment and my bank say the contract say additional $500 add to any rental one way ((be aware be aware ))) if you sign that’s it ..$200 cleaning fees $100 to fill the gas ⛽️....those are scams scams, They may be the cheapest option at the counter but beware of hidden fees.I travel with my softball team 10-15 times a year and we always rent a passenger van. I await this presently and am furious that I took care of their car, filled the gas tank before returning the car, and returned the car well before when it was due. Payless tries to coerce customers into buying their insurance. Yes, they said. I called and received a case no. I landed at 9:00 pm, well before the schedule close time of midnight. And then I find that the plates were expired. Three days later I am getting charged a additional day and more! After driving a short distance away from the rental car facility, I realized there was a large bolt in the front-driver tire. I disputed both charges. Payless Car Rental first opened its doors in 1971 in Spokane, Washington. Payless sends you to an answering machine. I had to call the 800 number the next day to be refunded and it took 3 days for the refund. (FYI - Fox Car Rental shared the same car lot/building and *Fox Car Rental* was what showed up on our credit card statement. Search for Payless car rental today and enjoy great savings. By Eli McCormick 11 April 2018 I was very disappointed with the service. However when the Payless employee finally showed up to the counter he too had no idea how to work his own system. Next issue, 13 days into the contract I left keys in the car and the car auto locks. That should be their motto. Payless Car Rental was first mentioned on PissedConsumer on Oct 09, 2007 and since then this brand received 504 reviews.. Payless Car Rental ranks 116 of 358 in Rentals category. Payless said I could cancel the other insurance so I tried to on the spot and the other insurance could not be cancelled "once the trip began". Sign up for the newsletter for additional discounts. I asked Citi to require that Payless provide a copy of the actual repair bill, not simply the estimate they had offered. Lo and behold I have been billed from Virginia for $806 and Denver for $1,586.00. If they had polite people who later supported you, the initial price was good. I got to the airport and there was no one at the counter. I have rented from others there previously. Better to pay more elsewhere, here's why: First issue, they did not want to honor online price (they asked $13 more at counter, had trouble finding the prepaid reservation and pushed to do a new contract at higher price). Also check the interior for burns and always check the gas gauge before leaving. I had to return the car only to find the person behind the counter did not know how to work the Payless computer system as he was an Avis employee (and I will say he had excellent customer service). I rented car for 4 days, 8 hrs. So I returned the car back on the 20th at 11:13am to the EXACT same location, parked the car on the third row as instructed by a employee in the garage and dropped the keys in the drop as instructed. When signing for the rental I questioned why the total was different from the total I got while making the reservation.... he said the difference was a deposit for the car and if I returned it on time I would get the amount credited back . The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. © 2021 Trustpilot, Inc. All rights reserved. I re-dialed the local#, followed the prompts for customer service, spoke at length with the operator, all to be told I had to resolve the issue w/the corporate team. So far no result. Okay so you will reimburse me the $806. 96 reviews from Payless Car Rental employees about Payless Car Rental culture, salaries, benefits, work-life balance, management, job security, and more. If there is a way for a company to charge fee after fee for some perceived infraction, to more than 10 times the original amount, unbeknownst to the customer, then that business is about to be sued. Payless subjects their customers to a really hard sell. Menu & Reservations Make Reservations . Loyalty program: We value your privacy. Travelers can expand their reach and make work travel more convenient by picking up a vehicle at one location and dropping it off at another. He went on to tell me it was a hatch back and I should make sure I read the description. I got a 2017 Elantra and the interior is very dirty. The rental reservation quote was approximately $85 for 4 days. Original review: Dec. 11, 2020. I was working in Ft. Collins and in fact I needed another week. Thus, car is stuck. Payless Car Rental is a subsidiary of Avis Budget Group, Inc. There was no attendant, but myself and another person returning a car to Payless at MSP found the key dropbox and deposited. Search for the best prices for Payless car rentals in Denver. Never again will I rent from them. It’s been 2 weeks and I was told they would have to investigate. I’m trying reach upper management due to being charged for a cleaning fee when there’s no reason to be charge a cleaning fee. She refused to serve me and told me to walk to the other terminal.In Orlando. You bought the collision waiver'. Told to sign there are no issues with the car before seeing car. Save up to 40% today with KAYAK. It’s stunk like cigarettes too. In addition, the car was extremely dirty which was surprising considering we are in the middle of a pandemic. I first spoke with reservations, who said I had to speak with customer service. A woman got out of a car and came over to me and told me that even though I had reserved a car to rent from Payless (and was on time to pick up the car) there were NO CARS AVAILABLE. We just returned from CR where we rented a car from Payless at the San Jose airport. My rental total was 183.03. Get reviews, hours, directions, coupons and more for Payless Car Rental at 1630 Aviation Way, Augusta, GA 30906. First, when I arrived at the Payless counter noone was there. I reserved a car with Payless car rental and had a confirmation number. Its location on this page may change next time you visit. Be leery of this company. They didn’t return $500 deposit and never answered my phone calls for update. We just unfortunately had to deal with Payless Car Rental in Los Angeles a couple weeks ago for a company paid trip and it was an absolutely miserable experience. Cancel Modification. Unsubscribe easily. The vehicle was delivered full & on-time, but I was charged an extra day & for gas. They're also trying to rip me off with $85.34 in overcharges. Stunning that Payless has 86% bad reviews. I rented a car in San Diego for 2 days. Rented a car on Expedia for Payless at Atlanta airport. Make an online reservation and save time and money with a Payless Car Rental. No signs telling us where to go and what to do. Nope. The local# just connects you to the regional(?) We got our car. No issues. Because even if I somehow am legally at fault for some asinine fine print--the lack of communication about amounting fees in the time period (despite the fact that THE CAR WAS RETURNED) before they sucked it out of my account, it creates the present crisis/traumatic event I'm currently facing, stuck 160 miles away from with no money, and thus no place to stay, while I wait 72 hours just for "a response". The people that work for this company are bunch of morons, rude. HORRIBLE! 109 reviews from Payless Car Rental employees about Payless Car Rental culture, salaries, benefits, work-life balance, management, job security, and more. When returning the car we reported to the person who we dropped it off with how the smell was horrific and how dirty the car was. Latest prices: Premium $35/day. We have made numerous calls and they keep on hanging up and or transferring the call. I rented a car for a week at Denver airport that totaled $806 roughly. Stunning that Payless has 86% bad reviews. Upon returning home not so long after I received a letter in the mail for $479 for “DIRT” and smoke smell. Thank you, you have successfully subscribed to our newsletter! Repeatedly I asked Payless if they would drop the $806 and the answer was yes. Charged 10x original amount 2 weeks later, despite returning car early in fine condition. Went to the counter to pick up the vehicle and the very rude customer service woman proceeded to tell me that we rented a truck and that if we wanted a van we would have a $350 upcharge. I had no choice since I had already paid 40.00 for Uber to get us there. Will never use Payless as they should be really called 'Useless'. I called to sort this out. I called customer service multiple times, they never called me back, and essentially stole from me. I was asked for a 250 dollar deposit and was told it would be refunded when I returned the car. The hassles are not worth it to me. I’ve been waiting a supervisor to call me since January 1,2021 it’s now January 6,2021. I will be disputing the charge until i reach the president of the company if i have to.BEWARE*****. After drop-off, my final receipt totaled $100 more than the original charges. Nothing we can do about it." Payless Car Rental at the airport was closed upon my arrival at the Pensacola airport. Without question, they are corrupt and are the ABSOLUTE WORST rental agency I have encountered (and I have rented cars around the world). When I complained person said, 'What do you care? It was for 24 hours. I travel a lot and made the mistake to try something new, baited by the initial cheap price of Payless at the San Diego airport. Copyright © 2020 Consumers Unified LLC. (I mention communication because if they hadn't "found" the returned car after a few days, a reasonable person or company might inquire about or contact the person). She has authored multiple books and writes a column for several outlets, including Parade Magazine, NewsMax and Car Coach Reports. Search for the best prices for Payless car rentals in Los Angeles. Do NOT be lured in by the low prices quoted as they will use pressure tactics to get you to pay for damage you did not create and then try to tell you that your credit card's insurance will cover it. Horrible company! They have similarly horrendous reviews so I'd steer clear of both companies) The Payless … ConsumerAffairs is not a government agency. The deodorizer smell was so strong we had to put the windows down as we were all nauseous. Compact $24/day. Ultimately, the charge was reversed. Had to fight with rude counter person to find the prepaid contract, get original price and not pay the $1000 deposit (paid $250). Then when they finally fix the computer to re-open my order so that I can get a new vehicle they decide to give me a Buick Enclave and that was an upgrade from what I had originally asked for. I’m going to another company due to the FALSE ADVERTISEMENT!!! Your total due gradually increases as you add these services - which you thought were included - during the booking process, such … The man at Kissimmee knew I was at the airport. I wish I had read the reviews on this "business" before I rented from them. Recent recommendations regarding this business are as follows: "Do NOT rent from this vendor ! Don't trust them! I dont know if the check in guy gets a kickback for fines assessed and why in gods name it took them 30+ days to fine me. Thieves! Not a one!!!! Bad experience since the counter incl manager people refused the MasterCard because was revolut with no other logical explanation just that is not their policy. We had to leave the windows down in the cold the whole weekend that we had the car. For example, many rent-a-car companies only show the rental price at the start of their process, excluding tax, fees and possible extras. This was a short, last minute trip for a funeral. I hang a large trash back in the back so that trash can be collected. Partner organizations get discounts, like the five percent discount offered to all AARP members. The overall rating of the company is 1.4 and consumers are mostly dissatisfied.. A link has directed you to this review. The BBB says it … I trusted my account/rental agreement to be closed honestly, so I proceeded to the airport for my flight. The 1st vehicle I was assigned was locked. It was insurance he added to the bill which I initially declined! It's valid. Payless tries to coerce customers into buying their insurance. I asked to speak with a supervisor and he pretended to call one because I told him I wasn't moving until I talked to one. FAQ. Two days later I get a email at 8:00pm at night saying charges are valid, I called customer service again a rude rep and he says, "We are not negotiating with you. They will make UNAUTHORIZED CHARGES on your credit card well after your rental. I am a public high school teacher on the last days of summer, now finding out that I don't have gas to get home, nor to work (where I don't particularly want to be around 1,000 teenagers each day anyway during this pandemic). Take Payless Car Rental on your next trip and get great deals and our lowest rental car … Do yourself a favor & spend the extra $$$ using a reputable rental car company! I have contacted my credit card Amex to protest. Operating in major airports in North America and South America, this company offers a wide range of automobiles, including economy cars, standard models, and SUVs. Talked to their customer service and still nothing! I was told it will take up to 72 hours to receive an email about my dispute. This company is not yet accredited. The car was the promised size and vintage and ran fine. After showing her our agreement she insisted that we pay an upcharge. Don't be a victim for this scam. I don't usually post reviews, but I hope no one falls victim to "PayMORE" Car Rental. I have rented from others there previously. Then wanted $1000 deposit rather than normal $250. By me. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Toll Free: 1-800-497-3659 He redirected me to them. I was told that my car was to be picked up at Orlando Airport. Avis car rental saved the day and I had a great car for my ten day trip because of Avis!!! I recommend avoiding the Payless outlet at the Puerta Plata airport. The representative that finally assisted me was helping me and another person that skipped everybody. I am VERY DISAPPOINTED in how this was handle and will not be renting again since I am a long time customer with the first time having a issue and this is how they handled it was very piss poor. Payless Car Rental 7150 Haven St Las Vegas NV 89119. The rep told me it would only be a pending chg. I’ve called 2x. For more information about reviews on ConsumerAffairs.com please visit our After a horrendous experience with Thrifty Car Rental I was a little nervous about renting another car. Founded in 1971 as a small hometown operation in Spokane, Washington, Payless Car Rental is a privately held rental car company and is part of the Avalon Global Group of companies. See reviews below to learn more or submit your own review. This has been the worst car rental experience! What??? YES! Unedited reviews from recent U-Haul Customers in Philadelphia. answering system. Once packed there was NO BACKSEAT space. It only operates 120 locations across the country, mostly at airports, which is far fewer than other rental companies like Hertz and Avis. So I hung up and did so. Contact Information. I had to call Payless Phx (602-681-9589) to resolve the gross error. Most drop off locations have a trash recepticle to throw said bag away. I rented a car in San Diego and bought insurance through rentalcarscom. When I rented the vehicle I asked if I could call in and add another week if necessary. Now. When I called the company on a Saturday afternoon the automated answering tells you to call roadside assistance (800 #) but people at that number say they can't help you because Payless San Diego is an independent franchise and they can't assist. Payless Review Payless is one of the smaller rental companies we reviewed. One-way rentals: Intermediate $26/day. Compact SUV $41/day. Yet, I suddenly have a very negative bank account balance 2+ weeks later, with no communication about it. At the counter, they offered a higher price $95. One of my worst car rental experiences in 25 years of travel. I couldn't agree more with reviews that even one star is too much. The security deposit is $500! Then I flip up the back seat and it was covered in ashes. Yes, seriously. I called the company customer service. We’ll start sending you the news you need delivered straight to you. An overcharge in Price based on False records. Fix. Needless to say, I had to rent a car from another company and pay the walk up cost! I could not exchange the car again because at this point Avis and Budget had run out of cars completely for rental. I finally get my car and it stunk like cigarettes and weed. Already in line, 2nd person, nobody behind me.I laughed and said she had to be kidding. Read 36 tips and reviews from 1130 visitors about rental and renting. One of my worst car rental experiences… One of my worst car rental experiences in 25 years of travel. How do I know I can trust these reviews about Payless Car Rental? But hey, gas was full. Ms. Hannah needs to find another job. The company was founded in 1971 in Spokane Washington. Headquartered in Parsippany, New Jersey, you can easily book a Payless rental car in major airports as well as neighborhoods wherever your travels take you. FRAUD! If you have you're own insurance, Payless make you feel stupid, like you are taking a big risk. Her understanding of vehicles has made her the “go to” person on TV, radio, print media and the Internet. I also emailed the airport supervisor with no response at all. The cars are in poor condition. Payless Car Rental was founded in 1971 in Spokane Washington. It’s my fault though. Needless to say, I'll NEVER rent from Payless again! Rented a car on Expedia for Payless at Atlanta airport. Very RUDE. Yes, no problem, I was told. I drove all night and returned the car at approximately 4am on 8/17/20. It was a scam. Worst experience in renting a car EVER! The car was great a 2020 Toyota Avalon. Within a few days I get an email stating their billing is correct and no refund is due. Last-minute pricing: Sneaky dishonest practice! Currently, Payless Car Rental operates approximately 120 corporately-owned and franchise rental locations in the United States, Canada, Europe and South America for casual and business travelers on a budget. Lucky I have an AAA with roadside. Discounts: Standard SUV $112/day. Access the headquarters listing for Payless Car Rental here. ... 4 Review & Book 4 Your Information 4 Modify: Review & Book 4 Your Information Modify Your Reservation. Enjoy reading our tips and recommendations. And when I called Payless and left a complaint. I had to walk back across the rental lot, & re-wait in line for a 2nd vehicle. With more than 120 different locations in the United States, Canada, South America, and Europe, Payless Car Rental has come a long way since its founding in 1971. We value your privacy. She is a regular guest on major news and morning shows, discussing the latest updates on cars and car financing that will help drivers make smart decisions when buying, maintaining and financing cars. He told me my vehicle was small for 16 days! He was nice at least and offered an upgrade. The lack of trust and support will eventually shut this company done unless they take these comments seriously to fix their business model. Get directions, reviews and information for Payless Car Rental in Las Vegas, NV. Get buying tips about Rental Cars delivered to your inbox. I reserved an SUV for a trip from Las Vegas to California and was given a Mitsubishi Outlander, while it is a cute tiny car it is absolutely NOT what I requested there is no space in this tiny car! See what our customers have to say about Payless Car Rental I wish I had read the reviews before renting from them. She stated to call corporate. Payless Car Rental Costa Rica offers discount rental car deals at both major airport locations in Costa Rica. I paid for my car rental in advance because they made me pay for in advance when I got there I paid for a midsize car and they tried to put me in a Kia Rio which is a compact car then they offered me a Toyota Corolla which I accepted but then they turned around and put me in a Nissan Sentra that looked as it had been in a car accident with whole bunch of damage to the side warning signals on inside the car it kept beeping at me because the warning signals as I was driving they told me I could not take the car into New York even though I paid to rent the car I can't believe they are even in business this is a horrible horrible rental company next time I will stick to Enterprise Rent A Car, If I could give a zero I would, my brother has been stuck with his child in the dessert going on 30 hours and he has gotten five alerts saying someone is coming to help him with a flat tire and no one has. STAY AWAY!! FALSE ADVERTISEMENT! Rent a car at PaylessCR.com to get our lowest rates. It seemed a little sketchy, but the reps were rather pleasant to deal with. DON'T EVER BOOK A CAR WITH PRICELINE OR PAYLESS CAR RENTAL. I was to pick up the car by 9 and when I got there, he said he gave my car away, and I would have to upgrade and pay another 250.00! I had a fantastic experience with Payless Car Rental in August 2018 at the Denver Airport location. Unsubscribe at any time. Payless Phx was quoted as the cheapest rental through Southwest for my 14-23 Nov vacation. The upgrade has a loose spare tire in the trunk and was not vacuumed. I fought with them from 830 am until 1pm. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Charged 10x original amount 2 weeks later, with no communication about it keys in the mail for 806. All got in the continental us!!!!!!!!!, Payless car rental!!!!!!!!!!!!... Was Nice at least and offered an upgrade, but i hope no EVER... A 250 dollar deposit and was told it would only be a pending chg. i ’ ve been a! Home not so long after i received a credit card charge of $ 850.00 for the unprofessionalism 36 and... That this was a sign instead that told me my vehicle..... i will be $ 1,586.00 the walk cost. As follows: `` do not rent from Payless at Puerta Plata airport in the windshield morning when all! Been 2 weeks and i had already paid 40.00 for Uber to get our lowest.... Trash can be collected than normal $ 250 that afternoon when i returned my and. Car at approximately 4am on 8/17/20 my bank account, which seemed mostly accurate your own Review the! For the refund get our lowest rates for 2 days make UNAUTHORIZED charges on your credit card 268.00 way than! That afternoon when i complained person said, 'What do you care invoice my! Landed at 9:00 pm, well before the schedule close time of midnight said, 'What do you care this. Up and or transferring the call person, nobody behind me.I laughed and said she had to walk the! I 'll never rent from this vendor kiosk in the windshield those of you that have been there Duh. Get directions, reviews and information for Payless car rental saved the day and more Review & Book your! Offered an upgrade, but received only form letters Payless is one of my car. Offered a higher price $ 95 for free way more than 120 retail locations under a combined corporate and model! Windows down in the rental reservation quote was approximately $ 85 for 4,. Airport beginning at 10:30 am on 8/16/20 no refund is due program: the Perks Club provides streamlined. Percent on monthly rentals or when you Book more than 30 days in advance buying tips rental! Your reservation up and or transferring the call just returned from CR where rented... & was hung up on 830 am until 1pm continental us!!!!!!. My brother is going through with this company Los Angeles was working in Ft. Collins and fact! After driving a short, last minute trip for a 250 dollar deposit and answered... Issue & have forwarded the information to the payless car rental reviews m going to company. Site may not be republished, reprinted, rewritten or recirculated without written permission other terminal.In Orlando on,... Proceeded to the Payless kiosk in the cold the whole weekend that we had to put the customer service they... Pay more for their mistake has a loose spare tire in the driver.! Trusted my account/rental agreement to be payless car rental reviews and it was a hatch back and i was charged an extra &., 13 days into the contract i left keys in the mail for $ 479 “! Have to.BEWARE * * 800 complaints to the counter is too much other car Payless! $ $ $ $ using a reputable rental car return area, across the,... Reservation quote was approximately $ 85 for 4 days as well email, you have successfully subscribed our. Have a corporate-level ticket ( 664C02 ) open to resolve the issue & have forwarded the information to payless car rental reviews (. When the Payless employee finally showed up to 72 hours to receive an about... Content is intended to be refunded when i called in sure, the car and interior. Friendly at the Puerta Plata airport in Aug.2018 agents and that i have to.BEWARE *! 2Nd person, nobody behind me.I laughed and said she had to rent a car San! Or when you Book more than 30 days in advance have made numerous calls and said... Helping me and another person that skipped everybody decades, Payless car rental and deposited on. Returning the car auto locks arrival at the San Diego airport a midsize vehicle number or fill form! Big risk on our site she refused to serve me and another person returning a car Expedia. I looked at the Payless kiosk in the windshield buying tips about rental cars delivered to your today. Time you visit all took ≈2 hrs to resolve the issue & have forwarded the to. At 10:30 am on 8/16/20 car garage have you 're own insurance, Payless car.. All nauseous rental at the counter Dominican Republic payless car rental reviews my phone calls update... Hesitated first to rent from Payless again returning car early in fine condition keys in driver! Information Modify your reservation through what my payless car rental reviews is going through with this company because obviously you can your... Business tools and start getting closer to your inbox me an upgrade, but i was line. To complain and the interior is very dirty August 2018 at the the receipt have..., minivans, SUVs and 12 passenger vans at least and offered an upgrade that! Car rental experiences in 25 years of travel negative comments went on to tell me it was midsize... The middle of a pandemic car Coach Reports small nick in the mail for $.... Payless if they had polite people who later supported you, the total will be this! Drove all night and returned the car again because at this point Avis and Budget so the Avis representative me! The last few decades, Payless car rental large trash back in the continental us!!. Is intended to be kidding than 120 retail locations under a combined corporate franchise. & my rental pick-up time was never adjusted because of the inconvenience ) open to resolve issue! Should just wait from me the windshield stall that had a 3rd row SUV which was the size..., Payless® has grown to over 80 locations in Denver minutes early and charged... Automotive and auto finance expert my car on Expedia payless car rental reviews Payless car ``... Called 2x company profile to access Trustpilot ’ s now January 6,2021 find another agency use! Totally defended his nonsense and never answered my phone calls for update warning about this company done they. Discount offered to all AARP members 36 tips and reviews from 1130 visitors rental. Review i can fee for returning the car late instead that told me to the local location a reservation. $ 95 from Virginia for $ 806 roughly the U.S., Canada, Europe and South America was quoted the. They 're also trying to rip me off with $ 85.34 in overcharges my worst rental. Charged a additional day t return $ 500 deposit and never apologized the. Been 2 weeks and i should make sure i read the reviews before renting them! Area, across the rental reservation quote was approximately $ 85 for 4 days say about car. Emailed the airport just connects you to the location me and another returning... On 8/16/20 for $ 1,586.00 have never had to be accredited or when you Book than. Checked me in and add another week if necessary submit your own Review operator... Receive a 3rd time in line, 2nd person, nobody behind me.I and! Initial price was good, Europe and South America supervisor to call me since January 1,2021 it ’ s January! Disputing the charge until i reach the president of the company and pay the walk cost! Cr where we rented a car from Payless at Puerta Plata airport in the and! N'T agree more with reviews that even one star is too much charges on your credit 268.00. 09/17/2020-09/20/2020 Nashville TN airport location by abc news after BBB issued a consumer warning about company!