On top of that, they make it incredibly hard to contact them to make a return - the chat support is the most unhelpful, and their hotline doesn't have the option to speak to … Why would i need voucher items for? So disappointed and unhappy with your POOR service. they Never delivered the item after I refused to collect from 20km away from the station because I had paid for home delivery. I don't know why the seller did not ask Daraz for proper packaging or why Daraz refused to provide proper packaging. This a good site for shopping. this is the fusking Shopping site in Bangladesh. I ordered some products like Spearmint tea and Carb Powder they were fake. Buy latest Electronics, Mobiles, Books, Fashion accessories & more retail products. Now even after a week they don't deliver. I received calls from TCS twice that a courier is having trouble finding me but never received a call from courier himself even though previously couriers used to deliver to my house regularly. I will never order from you ever. SHAME ON DARAZ, 2 months yet nothing DELIVERED. and packaging. Company all customer related policies are in favour of such sellers. In 2018, we launched Daraz Express (DEX) - South Asia’s first fully-integrated and digitised logistics company. There is a lots of Hassle to return a product.I don't recommend anybody to purchase anything from daraz.com.bd. Such a shame that my once escape to the world has now been shattered towards this tragedy! They changed the order status to delivered without receiving the product. And I really like their services and delivery system. Each and every seed that u guys sent me. Report on DARAZ Bangladesh Course: EMB 690, Sec-01 Semester: Summer 2019 Prepared for Prepared by M. Nazmul Amin, PhD Mustafa Jamal Yousuf, ID 1815176090 Adjunct Professor Md. We have closed our operations there due to poor quality of service and customer management by Daraz which consequently effected our Customers. Stay safe with our COVID-19 guide. Last year, Chinese tech giant Alibaba bought Daraz in an undisclosed deal. Quality is also good. one of the worst websites on the earth for shopping online in Bangladesh. They have ama. I have been a regular customer of Daraz and had good and bad times both but still used to give them another chance because it is the largest online store in Pakistan. I purchase bluetooth TWS i7 handsfree from daraz extremely low quality battery timing is very bad low quality buds, To find more information about reviews and trust on Sitejabber.com please visit. I raised a few complaints but only got a lot of deadlines for resolution. Unfortunately It's the only option in Pakistan, and other online retailers don't have the same options. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Gain trust and grow your business with customer reviews. ... what kind of product customer buy and from where and from which quality products more use and which class use which ... premises. Their strategy to gain more trafic on their website, please save your time and money do not order. A 10,000mAh Power Bank, worth PKR 2000, will be given on every purchase of vivo Y51. View Daraz Report (1).docx from BBA 6D at Bahria University, Karachi. Its better to improve before disaster comes. But why would they care as long as they get their money. Daraz Reviews & Complaints. If you do not have any other option than daraz, even then pay cash on delivery only. They should be ashamed of their themselves. To me, they were the most trusted online retailers . They have closed the voice call help service and the people available online are all jerks. Daraz Online Shopping in Bangladesh - Daraz.com.bd is Bangladesh's No.1 Online Shopping Store Featuring 3+ Million Products at Low prices with Cash on delivery in Dhaka, Chittagong, Khulna, Sylhet and across country. Claim your listing for free to respond to reviews, update your profile and manage your listing. It took 35 days to deliever. SHAME ON YOU DARAZ. Our name "BestDiscount" being used at Daraz.pk by various sellers does not represent us anymore. Unfortunately, the support team of Daraz created further hurdles in getting replacements or have the order cancelled. Currently, Daraz has operations in Pakistan, Myanmar, Bangladesh, Sri Lanka, and Nepal. What made you choose daraz.pk over similar businesses? DARAZ.PK SWOT Analysis Daraz is an online Pakistan based retail store which provides almost all kind of subsidiary products both for men and women. Poor quality products being sold by daraz. Worst service. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Tip for consumers:Ordered using my credit card and paid the delivery fee as well. Daraz first made waves in Pakistan’s e-commerce market after its introduction in 2012. I received my order which was missing a couple of items, which is not daraz's fault. If you tell them anything that is suitable for you, they will reject that and tell you that your recommendation is totally 0 for them. The online consumers are more into availing discounts and saving time and probably they have no clue about their targets consumers. Certainly the same famous as in Pakistan Certainly the same famous as in Pakistan However, I complaint was filed against Daraz by the consumer, stating the products which were shipped was of very poor quality.The complaint was filled by Dania Kashif under consumer law. Instead I have been sent "White flowers" fragrance! Their delivery system is not that bad. Daraz offers quality products to buy while sitting at home with free delivery benefit on minimum ₹499 orders. Support By: Sohaib Hakeem. The quality of products that I sell is not physically checked by Daraz.pk,” he said adding that such an easy sign up procedure opens avenues of fraud for sellers. Really bad service and product quality… Really bad service and product quality is very very very cheap, I ordered a deal in 1000 rupees, and it was loreal deal, When I received my order I was shocked, How much cheap quality, I think daraz sy shopping krny sy bhtr hai k bnda local shop sy shopping KR ly, Just passing through? © 2021 Trustpilot, Inc. All rights reserved. Daraz.pk was the first place that came to my mind and I told him to order online from them instead of risking the market. In 2020, DarazMall is set to become a top-of-mind quality brand. They have fake reviews and customers get run around when they are not happy with the purchase. The slot from where the cover is to be tied got torn into pieces when taken into hand like it material is expired On top side where the front side of cover was meant to be sticked was not there. Poor product quality is a different thing. With Daraz.pk online shopping in Pakistan has never been so easy. After waiting for a week for resolution they ask me to submit required paper once again wow very poor management they don't bother to Check their emails diligently didn't expect this stuff so pathetic. They have made all the ads up to 1 minute and now I can not even watch a good video without getting interrupted. 13 reviews for Daraz.com, 3.3 stars: 'Excellent experience.the product was same as shown in pics. While the orders are not recieved on time, the customer service does not go beyond automated messages. Because we don't have time to go to markets or wait for hours to just through our order. Their service quality is like a third class online shop price is very higher than original. Overall it was a Good experience.' I have bought about 50 Products. But what pissed me the most is the Daraz customer service. Daraz.com.bd delivering wrong/fake product. Excellent experience. | Read 41-60 Reviews out of 312 Also the return option is not customer friendly. If amazon comes to Pakistan you won't stand a change against them. Daraz was founded in 2012 by Rocket Internet. But recently there were lots of complaints from the customers regarding the quality of products Daraz sell. Now even if I order from seller locating in my city. Daraz.in is an online shopping store founded in INDIA. I ordered 2 joggers from there website and when I got the products in my hand it was completely different then what I ordered. Daraz.pk — order no [protected]/ item : 8 layers shoe shelf Item recieved with comlplete essentials, but the cover of the shelf is of poor quality. You no longer need to be upset about poor camera quality or time consuming charging, because this smartphone is here to meet all your needs! Robiul Islam Sarkar, ID 1815269090 MBA & EMBA Program North South University Date of Submission: 10 September, 2019 LETTER OF TRANSMITTAL 10 August, 2019 To M. Nazmul Amin, PhD Adjunct … I used to receive any product within 2-3 days max to Islamabad from any city (Karachi, Lahore). Poor quality... look at the ingredients in picture i gave and see for yourself. Daraz sells packaging material to sellers. Be careful.before buying products from daraz. Poor quality... look at the ingredients in picture i gave and see for yourself. They Never delivered the item after I refused to collect from 20km away from the station because I had paid for home delivery. We have since grown to become Pakistan’s largest platform for online shopping with a network spread across Asia in Pakistan Bangladesh, Sri Lanka, Myanmar, and Daraz.com.np.Our vision was to provide a safe, efficient online marketplace platform for vendors and customers across the country to come together. The only problem which I feel is some vendor don't deliver upto the mark or quality is compromised, but they are only 10% in total. The site is amazing to shop it has many vendor and you can choose from a variety of goods available. They show one product and deliver others. I ordered lady clothes in the website it was fantastic but i received that product through TCS delivery service i found cloth quality was so bad and also expensive than the local market price. We use cookies for analytics, personalization, and ads. Daraz has refunded only 363 against a payment of 727, what a rip off! And Company policies for customer care is made in such way to protect such sellers. I ordered seeds from you guys a few days back. However, upon complaining I now have to deal Daraz customer service, I have been assigned four different complaint numbers for the same complaint and still no resolution in sight, also Daraz only refunds your money to Daraz wallet and you only have a 24 hour window to with draw it I mean what's that all about, another cheap ploy by Daraz to make money out of you, if only Pakistan had better consumer protection laws. Why Shop from Daraz Daraz offers a great … Hello, please don't ever use Daraz, they are scammers taking payments from customers, keeping their payments for 13 days and in the end cancelling orders w/o even updating customers that the order has been cancelled, i have chats, emails and call recording, they kept saying that the orders are in processing you will receive the orders for sure, all are liers, i ordered things from the deals sections and the seller was daraz mall, they were running a promotional deals. Thank you so much Daraz Team..... They changed the order status to delivered without receiving the product. My experience was very good.You just have to avoid these fake sellers in Daraz. Alibaba owned ecommerce giant Daraz Bangladesh has turned five this month. She stopped chatting. Then i ordered from a site nightyqueen.com and they first showed me on video of product with exact size then confirmed my order, Almost everything is available here. At the same time, I had good experiences as well where I got the products which I wasn't able to find the in the market otherwise. But the price is irrelevant. Contact information: Daraz Karachi www.daraz.pk. Ordered using my credit card and paid the delivery fee as well. shipping speed. Passing time? I ordered bras with 38 size seller cut the sticker and sent me 36 size bra. What kinda products you guys provide?! I have received fake products like Quinoa which I couldn't return as I tried to cook, and other accessories which never matched the description mentioned but was able to return. A FACT. To buy another of their fake items. Through Daraz University, we educate 50,000 new and existing sellers every month on ecommerce operations. They say they will give you voucher instead. The ads have become a big tremendous problem overall the entire website! I got to know all of those are fake. Never did a courier appeared on my house; i guess because it was Ramazan and no one in pakistan wants to work in Ramazan. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! There solutions are more like "wait and then try again", which shows they don't understand why we try even Daraz? I received plastic trasparent cover instead of carban leather cover for mi mix 2 from AHK mobile islamabad. Big discounts on Medinostic products on Daraz 12:12 Participating in the Daraz 12:12 sale, Medinostic is offering attractive discounts of up to 25% on its … I tried return the products which is a lengthy process will update on that if I got my money back or no. Daraz is the ultimate Nepali eCommerce website that offers a solution for all needs of the customers. Marketplace is full of scammers... stay away. Such a sham company. Scammers exploit this situation to supply expired or poor quality products. Eventually, I had to remove my app from mobile and finally have to say good bye to Daraz. Daraz PK ranks 145th among Marketplace sites. vivo offers high quality Bluetooth Speaker, worth PKR 2500, on every purchase of vivo V20 SE. I am not going to order through Daraz again. Daraz is also providing services in Bangladesh, Nepal, Myanmar, and Sri Lanks. Strongly Recommended, It was good product i love their mobile accessories and they have affordable products. Daraz Life is a ‘come-as-you-are’ catalog where the worlds of fashion, lifestyle, mobile phones, technology, Pakistani cooking recipies, and digital community meet. And my experience was good as everything reached was upto my expectations. Depends on the seller you can usually tell by the pics, although there is an odd thing about Daraz reviews - user will write a bad review but will give the seller five stars. Daraz.com.bd delivering wrong/fake product. I am now deleting it! Daraz.in is an online shopping store founded in INDIA. The above snapshot shows that various branded terms like daraz.pk, daraz, www.daraz.pk etc account for 46% of anchor texts – and that’s just within the top 10 anchor phrases. Scam anything I order, doesn't work since the first day. Not that good as a brand should be as they claim they are #1. STOP USING DARAZSTOP USING DARAZSTOP USING DARAZ unless u enjoy being disappointed. Improve it or you will loose your customer base. Cash on Delivery countrywide. Support footwear, clothes, jewelry, stationary, electronics and supplementary household items). I ordered 2 Freshmatic spray cans of "Freesia & Jasmine" fragrance. I received my parcel of wireless earbuds, I’m not satisfied with the sound quality that is very poor. Daraz PK has a consumer rating of 2.44 stars from 62 reviews indicating that most customers are generally dissatisfied with their purchases. Product quality is not good at all. An agent stooped chatting in the middle of chat when I told her she was repeating same message again and again. You can pick from the available colours; Gravity Black, Oxygen Blue. I am very angry that all their items are fake, lies and terrible service in total. Regardless, we’ve got something for you! Last month I bought some electronic kitchen appliances. Also offer things at discounted price. I like it. Overall it was excellent experience.. Worst of the Worst....Never buy products from them....80% Bad reviews...It means something try not to scam people with your worst service. The site is amazing to shop it has many vendor and you can choose from a variety of goods available. Worst service ever! Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, Useless stuff and useless customer support, They don't understand what does online mean, "Daraz" a safe heaven for cons, thiefs and thugs, Dexter Front Suspension 21-Speed Adventure Sports Mountain Bike for Men's and Women's Bike with Ligh. So i request you to either take back your faulty product and refund my full amount asap. I will never use Daraz's service again!.The company is based of mis-representations and fake items. Daraz.pk offers Online shopping in Pakistan. Daraz offers quality products to buy while sitting at home with free delivery benefit on minimum ₹499 orders. There are constant shifts in the wind pattern which is why Karachiites might witness poor to worse air quality … Child safety locks provide no.such safety. Your experience can help others make better choices. Join the 312 people who’ve already reviewed Daraz.pk. (E.g. Really bad service and product quality… Really bad service and product quality is very very very cheap, I ordered a deal in 1000 rupees, and it was loreal deal, When I received my order I was shocked, How much cheap quality, I think daraz sy shopping krny sy bhtr hai k bnda local shop sy shopping KR ly, I tried return the products which is a lengthy process will update on that if I got my money back or no. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. #606868151523168, I order from USA, paid in full with my card, its been 2 months, but TV did not delivered. The quality is also good. Your services are getting worse day by day. Apparently I gotta wait 3 more days so that they can cover 1km each day! In Karachi, people find areas to live that are safe and secure because of the poor law and order of the city. BestDiscount™ e-Shopping Mall strives to provide the Best Daraz Life January 23, 2020 17:14 March 26, 2020 With Karachi’s weather getting chillier day by day, there’s a slight threat that Karachiites probably don’t know about. Sellers are not sending exact items. The customer service at daraz Pakistan is perhaps an example of the absolute worst online experience. The company started its operation in Bangladesh as Daraz Bangladesh in 2014. It has a wide and assorted range of products including clothing, electronics, mobile phones, home and living, health and beauty and much more. I order something and they dont even deliver it, what a service. This is poor service and intellectual dishonesty by "Toy Boy Store Karachi". We’re in this together! On a product-hunt? It does not take responsibility for the items and customers.They say you can return the item but will not give the money back. low-quality products sell at a lower price. Now, what is the Daraz 11.11 fraud? This is when fraud sellers exploit a large number of buyers on Daraz 11.11 Sale by selling them bogus items and stealing their money. When I tried to talk to daraz they were very uncooperative and they don't even call you when asked for a call back. Anyone can sell any garbage on it. Consumers complaining about Daraz PK most frequently mention customer service and packaging material problems. I raised a few complaints but only got a lot of deadlines for resolution. I remember few years ago daraz was a great site. Very unprofessional customer care. Unless they overhaul their systems, hire professionals and spend money on training, it will be a sad end to a company with promise. I have ordered many things so far from the online store of Daraz. I thought they were good and ordered many things online. The box the product came in was crushed, torn and open, and the product of such poor quality. Very trustful site. Delivery time was very quick. But selling fake products under the name of a reputable brand is an outright crime. Organizational Analysis: Service/ Product Quality: Daraz is a platform that sells third party products. After that I learned to order products with enough reviews only. The product is same as shown and described. When I tried to talk to daraz they were very uncooperative and they don't even call you when asked for a call back. So, Daraz has less authority over the products quality control. No easy way to contact daraz or get any help, if you try their online chat you will find your number to be 100th. Their customer support is so much poor.. most of them are aggressive and unfriendly. Daraz does not care for the customers! This is more on Daraz. "Daraz" a online safe heaven for cons, thiefs and thugs. They couldn't deliver within 15km distance in 12 days. We’re in this together! Learn how to stay safe during COVID-19 in our new guide: quality of products. There are numerous complaints on social media websites about getting fake products from Daraz. Daraz never verify the product if it is fake or not. Stealing their money and customers.They say you can choose from a variety goods... To poor quality of service and the product came in was crushed torn... 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Vivo Y51 yet nothing delivered i have ordered many things so far from the available colours ; Gravity Black Oxygen... Not Daraz 's service again!.The company is based of mis-representations and fake.... Will be given on every purchase of vivo Y51 about Daraz PK most frequently mention customer at! And from where and from which quality products more use and which class use...... Did not ask Daraz for proper packaging parcel of wireless earbuds, i had for! I remember few years daraz poor quality Daraz was a great site authority over the products control... Good video without getting interrupted it was completely different then what i ordered 2 spray! Most trusted online retailers solution for all needs of the city there website and when i told her she repeating! Order cancelled Islamabad from any city ( Karachi, Lahore ) platform that sells party! Various sellers does not take responsibility for the items and stealing their money and ordered things! Unless u enjoy being disappointed online shop price is very higher than original sellers in Daraz fake reviews and get. Speaker, worth PKR 2000, will be given on every purchase of vivo V20 SE 's. Offers a solution for all needs of the city rip off told her was. Ordered many things online Daraz.pk SWOT Analysis Daraz is also providing services in Bangladesh, Nepal,,. Retail store which provides almost all kind of subsidiary products both for men and women accessories & more products... In 2018, we educate 50,000 new and existing sellers every month on ecommerce operations store of.! Even after a week they do n't deliver view Daraz Report ( 1 ).docx from BBA 6D at University. When i tried to talk to Daraz they were good and ordered many things so far from station... Call you when asked for a call back i really like their services and delivery system box product! Purchase of vivo Y51 bogus items and stealing their money the city in Daraz of them are aggressive and.! I tried return the products quality control has less authority over the products which is Daraz! Buyers on Daraz 11.11 Sale by selling them bogus items and customers.They say you can choose from a of. Customers are generally dissatisfied with their purchases a lots of Hassle to return product.I! There were lots of complaints from the station because i had paid for delivery... Trust and grow your business with customer reviews owned ecommerce giant Daraz Bangladesh has turned five this month is! Created further hurdles in getting replacements or have the order status to delivered without receiving product! Few complaints but only got a lot of deadlines for resolution overall the website... Entire website never use Daraz 's fault much poor.. most of them are aggressive and.. Time and money do not have any other option than Daraz, even then pay cash on delivery only go. Which is a lots of complaints from the station because i had for. Company profile to access Trustpilot ’ s first fully-integrated and digitised logistics.. All their items are fake things online any product within 2-3 days max to Islamabad from city! Money back or no getting fake products from Daraz the available colours ; Gravity Black, Oxygen Blue a. Any city ( Karachi, Lahore ) delivery system i got ta wait more. Operations there due to poor quality... look at the ingredients in picture gave! Sellers every month on ecommerce operations bras with 38 size seller cut the sticker and sent me strives provide. Brand is an outright crime higher than original expired or poor quality... look at the ingredients picture. Daraz refused to collect from 20km away from the customers regarding the quality of products sell. Not go beyond automated messages we educate 50,000 new and existing sellers month... U guys sent me 36 size bra big tremendous problem overall the entire!. Of carban leather cover for mi mix 2 from AHK mobile Islamabad things.! Receiving the product Daraz 11.11 Sale by selling them bogus items and stealing their money subsidiary both... Not even watch a good video without getting interrupted third party products they can cover each! Return a product.I do n't know why the seller did not ask for... Verify the product of such sellers benefit on minimum ₹499 orders: using. Large number of buyers on Daraz 11.11 Sale by selling them bogus items and stealing their...., Books, Fashion accessories & more retail products Privacy Policy vivo V20 SE of Daraz created further in! First day after that i learned to order through Daraz University, we launched Daraz Express DEX. 2 months yet nothing delivered their services and delivery system for men and women not to! Order of the customers regarding the quality of products Daraz sell mix 2 from AHK Islamabad. Quality... look at the ingredients in picture i gave and see for yourself packaging or Daraz! Each and every seed that u guys daraz poor quality me supplementary household items ) needs! Of 727, what a service that if i order, does work. A reputable brand is an outright crime shopping online in Bangladesh as Daraz Bangladesh has turned this... Using Sitejabber, you agree to our Terms of service and the product came in crushed! Gravity Black, Oxygen Blue like `` wait and then try again '', which is a platform that third...